BioSignals Privacy Policy

1. Information We Collect

a. Information You Provide Directly

• Registration data: name, date of birth, gender, email address, phone number, account credentials (password).
• Payment data: billing details and transaction information when you purchase our products or services.
• Health-related inputs: data you choose to submit through our applications (e.g., surveys, questionnaires).

b. Data from Connected Devices

• Heart rate, blood pressure, blood volume pulse (BVP), HRV, and other biometric signals.
• Device logs related to connectivity and performance.

c. Technical and Device Information

• Device identifiers (IMEI, UDID, IMSI, MAC address).
• Device type, manufacturer, model, OS version.
• IP address, network provider, and connection type.
• App usage logs, crash reports, and performance data.

d. Location Data

If you enable location-based features, we may collect GPS or approximate location data to provide certain functionalities.

e. Camera, Audio, and Sensors

Certain features may request access to your device camera, microphone, or sensors. You will be prompted before such access is enabled.

f. Other Permissions (as needed)

• SMS alerts or verification codes.
• Network state (to maintain reliable connectivity).
• Battery level (to optimize device performance).

2. How We Use Your Information

1. To provide and operate Services - authenticate users, deliver features, process transactions, and provide customer support.
2. To improve and personalize Services - analyze usage trends, troubleshoot issues, and optimize device and app performance.
3. To communicate with you - send service notifications, account updates, and security alerts.
4. Marketing and promotions - with your consent, send information about new features, offers, surveys, and events.
5. Research and development - generate anonymized or aggregated data for product improvements and scientific research.
6. Legal compliance and security - detect fraud, enforce our Terms of Service, protect rights, and comply with applicable laws.

3. How We Share Information

• Service providers: trusted third parties (e.g., cloud hosting, payment processors, logistics partners).
• Business partners: affiliates, resellers, and healthcare/academic institutions (with your consent).
• Legal requirements: if required by law or to protect safety, rights, or security.
• Corporate transactions: merger, acquisition, reorganization, or sale of assets.
• Aggregated/De-identified data: shared publicly or with partners for research and analytics.

4. Your Rights

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data ("Right to be Forgotten").
• Restrict or object to processing, especially for marketing purposes.
• Data portability - receive your data in a structured, machine-readable format.
• Withdraw consent - where we rely on consent for processing.

To exercise your rights, contact us at BioSignals.Biofeedback@gmail.com.

5. Data Retention

We retain personal data only as long as necessary to deliver our Services, comply with obligations, and resolve disputes.

6. Security of Your Information

• Data encryption in transit and at rest.
• Strict access controls and multi-factor authentication.
• Regular security testing and monitoring.
• Incident response procedures for breaches.

7. Public Forums and User Content

Any information you post in blogs, forums, or community areas may be publicly accessible. Request removal at BioSignals.Biofeedback@gmail.com.

8. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children without verified parental consent.

9. International Data Transfers

• Standard Contractual Clauses (SCCs).
• Adequacy decisions by regulators.
• Other lawful transfer mechanisms.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a new "Effective Date."

11. Contact Us