Effective Date: Feb 12, 2017
This document is BioSignals’ Privacy Policy, which describes what information we collect from you and how we use it. The Privacy Policy applies to our mobile application as well as our web service, It covers personal information, which is information we can link to you personally. Personal Information (“PI”) includes data like your name, email address, phone number, or mobile device’s unique identifier, among other things.
BioSignals reserves the right to change this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. By continuing to use our services, you accept those changes and agree to be bound by the updated policy. Please contact us at privacy@BioSignalsEDU.com if you have any questions about this Privacy Policy.
We are committed to only collecting the information necessary to provide and improve BioSignals Services. When we do collect your information, we store it and associate it with your account unless otherwise noted. We take your privacy very seriously and will only use and disclose this information as described in this Privacy Policy.
a. Registration Information
To create an account, you must provide your name, birthday, gender, email address and a password in our app.
b. Receive data from connected USB device
BioSignals app must use a connected USB device to monitor your hear beat rate, blood pressure etc.
c. Device Information
When you use BioSignals app, it may automatically get certain information about your mobile device. This information may include an equipment identifier (e.g., IMEI, UDID), subscriber identifier (e.g., IMSI), device name, mobile phone number, device type and manufacturer, operating system type and version, wireless carrier/operator, network type, country of origin, Internet Protocol (“IP”) address, and the dates and times of your requests. We use this information to provide our services, and support if needed, and to create de-identified or aggregate information about our users. For example, collecting your device’s phone number allows the service to contact your phone via SMS when you locate your phone from the BioSignals web application.
d. Location Information
Some features we offer work better if we know what area you are in. BioSignals may collect location information directly from your mobile device.
e. Device Camera
Service we offer works better if device have a camera, BioSignals may upload the image recorded from camera to our server
f. Location Information
Some features we offer work better if we know what area you are in. BioSignals may collect location information directly from your mobile device.
g. Other Information You Provide to Us
BioSignals may also need to:
l Send SMS alert
l Change/check network state (try our best to make sure the network is always reachable)
l Record audio (for training)
l Get battery level intimation
l Access Bluetooth device
In addition to the specific uses described above, we also use your information in the following manner:
a. We Use Your Information to Provide, Improve, and Promote our Services.
We use your information to provide you with a better service, to improve our products and services, to promote our services and to develop new services. For example:
· If you fill out a survey or email BioSignals for support, we may retain that information in order to provide you with support and to improve our services.
· Where available, BioSignals may use client device information to let you know you need to update your operating system.
· We may send text messages to your phone to communicate with your device.
· We may use your email address or mobile number to send privacy or security related notices and notify you of major BioSignals services changes.
· We may use your email address or mobile phone number to communicate about product announcements and special promotions from BioSignals or our business partners, or to administer participation in special events, surveys, contests and sweepstakes.
· We may use your information to conduct market research and engage in joint promotional activities with companies that have products that can add value to BioSignals products or services (for example, with mobile operators).
b. We May Disclose Your Information in Accordance with the Law.
Like other companies, we may disclose your information consistent with the law to, for example: (i) comply with a law, regulation, or legal process (including to meet national security or law enforcement requirements); (ii) protect the safety or security of any person, entity or facility; (iii) address potential violations of our Privacy Policy or Terms of Service; (iv) investigate fraud, security, or technical issues; or (v) protect Lookout’s or a third party's rights or property, our employees, users and the public.
We strongly believe that you have a right to know if we are required by law to disclose your information. As such, before we disclose your Information in response to a law enforcement request (for example, a subpoena or court order), we will notify you at the email listed in your account, unless (a) we are prohibited from doing so or (b) in emergency cases where notice could create a risk of injury or death, or the case involves potential harm to minors. Furthermore, nothing in this Privacy Policy is meant to limit any legal defenses or objections that you may have to a third party’s, including the government’s, request to disclose your information.
c. We Share Your Information to Provide or Improve Our Services
We share your information with third parties to provide or improve our services. For example:
· We may share your information with third party service providers of products and services integrated with our software that need to know your information to fulfill your product or service requests (for example, to map your location, send you an SMS or provide you with identity protection services), support our products and services, or analyze data for product performance and product improvement purposes.
· We may share your information to perform accounting, auditing, billing reconciliation, and collection activities.
· We may share your information with our affiliates, resellers or other third party service providers that are working with BioSignals to ensure proper delivery of your purchase and related support services, perform business-related functions, and provide you with information about products and services.
d. We Share Your Information to Avoid Unnecessary Marketing
In order to prevent you from receiving duplicate or unnecessary marketing about BioSignals products or service, we may share your information or your status as a current BioSignals customer with our partners or service providers.
e. We Share Data That is Aggregated and De-Identified
We share de-identified or aggregated data publicly and with our partners and other third-parties. For example, we may share the number of devices that have ever encountered a particular piece of malware in our security reports.
f. We May Disclose Your Information With Your Consent
We may also share your personal information with third parties when we have your consent to do so.
a. You Can Access and Update Your Settings
If you wish to correct or delete inaccuracies within your personal information, or to request access to any personal information we obtain about you, please contact us at privacy@BioSignalsEDU.com. We will respond to your request to access within 30 days. In certain situations, however, BioSignals may not be able to provide access to or delete all of the personal information that it holds about you.
Our policy is to retain personally identifiable information only as long as reasonably necessary to provide our products and services to you and others or as otherwise required for legal compliance purposes. We may delete your data if your account is inactive and as otherwise provided in our Terms of Service.
If you comment on our blog or other public forums, you should be aware that any information you submit there can be read, collected, or used by other users of those blogs, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs or for any content you receive as a result of sharing such information.
To request removal of your personal information from our blog or community forum, contact us at privacy@BioSignalsEDU.com. If we are not able to remove your personal information, we will let you know why.
You are responsible for maintaining the secrecy of your password at all times. We recommend a strong password that you do not use with other services. If you believe your password has been compromised, please change your password immediately via the BioSignals website, or contact us at support@BioSignalsEDU.com for assistance. You are responsible for ensuring that the email address associated with your account is accurate. We use that email to contact you about service updates, changes to our policies, and account activities such as requests for your information or locate attempts on your device. BioSignals is not responsible for personal data transmitted to a third party as a result of a user’s providing an incorrect email address.
In the event that BioSignals is involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction.
This Privacy Policy may be revised to keep pace with changes in our products and services and laws applicable to BioSignals and you. If we make material changes to this policy, then we will notify you in our application, here on this website, by email, or by means of a notice on the BioSignals home page. Please note that your continued use of our services means that you agree with, and consent to be bound by, the new Privacy Policy. If you do not wish your information to be subject to the revised Privacy Policy, you will need to close your account.
Please contact our privacy manager at privacy@BioSignalsEDU.com, or by postal mail at BioSignals LTD, Attn: Privacy Officer, ADD: UNIT 1, 1/F MAU LAM COMM BLDG 16-18 MAU LAM STREET, JORDAN, KOWLOON HONG KONG, with any questions or comments about this privacy policy.